ProductX Week 2021 will focus on equipping Product Managers of all ranks practical tools to increase their impact on the business success.
We've selected the top success stories of Senior PMs who significantly increased Their Impact in 2020-2021 and are willing to share the lessons they've learned.
Impact Increasing Success stories from Alibaba, Gong, JFrog, Taboola, Outbrain, Pecan, Namogoo and more.
Among the successful tools and approaches for Increasing Iimpact that will be presented in the conference are:
And the icing on the cake:
Come and learn about a variety of successful tools and approaches that can increase your PMing impact.
Adopt those that fit your needs, your products and your organization best.
The last time we met face to face was in 2019 and we are thrilled for our imminent ProductX Week 2021 conference.
We’re ‘cooking up’ an impactful hybrid conference for everyone and the speakers are already busy at work preparing their talks.
Given that we live alongside Covide-19 and adhere to changing restriction day to day, it is important to note that the conference management team will follow all public health guidelines provided nearer to the time of the event.
In accordance with the Ministry of Health Covid-19 requirements, entrance to the conference will be permitted with presentation of a valid ‘Green Pass’ only, valid Covid-19 recovery certificate, or prof of negative Covid-19 test taken up to 48 hours prior.
There are two types of tickets:
This ticket provides access to our three-day HYBRID event (In-person day on Dec 27th at the Smolarz Auditorium in Tel Aviv, and 2 "live” On-line morning events on Dec 28th-29th).
This ticket provides access to our two-day "live” On-line morning events on Dec 28th-29th, as well as access to the recorded lectures from the In-person event, which will be available on VOD from Jan 3rd .
In order to make it easier for you during these uncertain times, you will be able to convert a Full Conference Pass (which includes entry to an In-person event) into an Online Pass up to and including Dec 13th.
You will also, be entitled to a refund for the price difference between the ticket (excluding a 50 NIS commission).
Requests to switch a Full Conference Pass to an Online Only Pass, should be forwarded to firstname.lastname@example.org.
Requests to switch from an Online Pass to a Full Conference Pass (please note the price difference) can be forwarded at any time, and approval will be granted provided vacancy at the venue.
The ProductX management team reserves the right to transfer the entire conference to a fully online conference, in the event of limitations on public gatherings.
We hope to see you all as planned on Dec 27th.
*** The Order of the lectures is tentative, changes might follow
Our digital products are fast becoming a hub of customer experience as sales activities, marketing messages, support, education and training begin to converge inside our applications. While this is arguably a good trend—the ability to self-service help, education and purchasing empowers users—it also presents new challenges for product teams, requiring an entirely new strategy for delivering products. In this session, learn how product teams are evolving from shipping code to driving adoption of products, factoring customer feedback at every stage of product development, and creating “product ops” to organize and rally entire companies around the product.
Join Pendo CEO and co-founder Todd Olson for a presentation and discussion around this key theme from his book, “The Product-Led Organization: Drive Growth by Putting Product at the Center of Your Customer Experience.”
Todd Olson is co-founder and CEO of Pendo, which provides software that makes software better. A three-time entrepreneur, Olson teamed up with fellow product leaders and technologists from Red Hat, Cisco and Google to launch Pendo in October 2013. The Raleigh, N.C.-based company has since raised $356 million in venture capital, landed more than 2000 customers and now employs 800 people across seven offices around the globe. In 2021, Pendo landed on the Forbes Cloud 100 and Inc. Best Workplaces lists for the fourth year in a row.
Collaboration and relationship with the sales team help our product improve. In order to work effectively with Sales, it's important to understand the differences in our incentives and KPIs. Sales teams need ammo to close the sale, and our part in enabling sales is increasing the team's product knowledge and providing them with competitive analysis, preparing them for the hard questions prospects ask.
In this talk, I will present two highly impactful resources we added to the sales enablement toolbox. We will examine the implementation process and effective utilization of competitive & Win-loss analysis for Product managers:
- Learn how better understanding our losses helps us increase revenue (hint: it's not always the product)
- Learn how to collect valuable information on the competition, and make the information more accessible to internal stakeholders
We want to demonstrate how as a product manager you can create true commitment and positive interaction within the entire company that powers real impact.
We present an e2e process from creating a shared narrative to jointly defining the goals.
The process enables us to have a broad assembly of ideas from different groups and backgrounds.
Although this intense collaboration process requires extra effort from the product teams, the fruits are clarity and simplification of the entire decision-making process which powers smooth execution.
We are extending Marty Cagan's notion of 'product-teams' from Product<>Engineering<>Design to the entire company.
We have led this kind of process successfully in small startups as well as large enterprises.
Building products based on customer data requires new skills.
It requires a different approach in discovery, data analysis, mockups, development, and launch.
We will learn together some of those new skills, how to put the focus on the customers' business needs, iterate with your customers using their own data, build your team with the right skillset and how to find the "must-haves" for your next product.
It’s great when your product team and stakeholders get the big picture. When everyone agrees who the customer is, what their key needs are, and how your product can (or will) address them better than others. Sounds like the PM promised land, right? The good news is there’s a tried-and-proven process, based on 5 simple questions, that will help you get there.
Alibaba Israel was founded 3 years ago as a research lab, today we are working on products that are used by Chinese consumers on a daily basis. Our story begins by establishing Israel’s product function shifting to think about actual user needs rather than technologies and establishing a vision. It tells about the practice and experience we gained on how to deliver products to a different culture when language is a barrier. Finally, it dives into learning how important it is to get to know your market and customers when you cannot rely on intuition, form collaborations, and build trust. I will share examples that highlight the learnings and adaptations we had to do when working with the Chinese market, and reflect how any PM can adapt these to his/her day-to-day.
Your product is excellent, customers love it. Now is the right time to scale! But you can’t. Your product is supported by too many employees: from salespersons to customer success managers, customer service, technical support, business analysts, and more. New customers lead to more recruitment, more training, endless meetings, and cross-function collaborations. There is a way to avoid this, and it requires a balance between "high-touch" and "low-touch" approaches to the product.
In this talk, I will describe how I moved the company from a high-involvement product to a range of products that require minimum dependency on human interaction.
The customer success (CS) department is holding so many valuable inputs & information which can be a game changer for making an impact, the issue is they simply don't know they do.
When used correctly, CS inputs (support tickets, product demos, customer calls etc.) are an amazing source to generate user context & insights that will help crafting great products & make an impact.
In this talk, I want to share with you a variety of methods & processes to leverage CS inputs that we've implemented at monday.com and offer a few simple ways you can get started with implementing them as well.
Everyone says that there is no playbook for product management, but yet all the top Silicon Valley companies are doing product in the same way. Why do all top companies work in squads? Why do all of the top PMs spend 80% of their time validating problems? Why do all top companies implement OKRs? Because it works, and it’s how you build trillion-dollar businesses. This presentation will give you insights into how they do it and how you could become an impact driven PM.
When we launched the first version of our product, we discovered that users were not interested, and churned. We had a long list of hypotheses, and a mission to improve fast. We needed a hack to reach our MVP. In this session I will share the methodology we developed, which combined competitive research and user research and led us to drive 3X growth in our key metrics.
Do fitness apps track muscle mass gained or BMI pre and post subscription? Does Dualingo know if you've really made it a week in Paris without speaking English?
Most companies' mission statement revolves around value to their customers, users, if they're really ambitious - doing good in the world.
But does that mission translate into measuring product teams and product performance?
As the product managers we need goals and metrics to drive decisions on product functionality - what to build, what NOT to build, how to prioritize - and how to evaluate our work and the impact on our company's mission.
It's easy to make the KPI tunnel vision mistake. And you can avoid that trap by measuring the farthest reaching metric associated with value to your consumers and customers.
DayTwo develops a digital healthcare solution based on gut microbiome sequencing and health data to personalize nutrition and care for chronic disease.
As a company committed to helping people on a way to metabolic disease remission, we tie product performance to ultimately making our users healthier.
In this lecture I will outline a way to avoid having KPI tunnel vision and instead distill that one clear measure of value and work your way from there.
Two years ago we made a decision in Salesforce to build an entirely new optimization engine for our Field Service solution. It took about 20 years to build the current engine which includes very rich functionality and solves many use cases. It was clear that reaching the same level of functionality will require a substantial investment of time and effort and so we found ourselves in a difficult conundrum - How do we swap a great and well-accepted engine with a new unfamiliar one, in minimum time and still provide added value to our customers?
Launching a product is a big deal. From marketing to business aspects, a successful launch is what we all aspire to have. But when did a successful launch become the goal when really, it’s merely a means to an end?
This session is all about what the product org needs to do, pre, during and post launch, in order to have a true impact on the product. Spoiler alert: Launch is not the end of the process.
Now is the time for Product Ops.
First, tech organizations were introduced to the sales operations function. Then, marketing developed their own operations role. Now, as the Israeli tech scene booms, rapid scaling becomes a necessity, and as Product becomes even more strategic - it’s time to also meet Product Ops. How do you create a smarter product org where your customer...is your PM.
In this talk, we will explain what Product Ops is, which organizations can benefit from it, and how to start going about building such a function in your company.
In SparkBeyond, we decided to take our legacy product, which demanded significant involvement of professional services, and turn it into a low-touch product. To do it right, we created a Validation Plan that helped us make sure we were BUILDING THE RIGHT THING in every step of the way.
In this session we will sprinkle practical magic to help you do it too.
We all know how critical it is to engage with your customers and users. In my session we will speak about design partners and how to leverage them for improving your business results.
At the end of my session if you don't have such partners, you will probably want one, and if you are already paired with one, you may get some new ideas on how to better leverage your relationship