David Balsam

Director of Product, Meilo

Techniques for managing internal stakeholders

Collaboration with internal stakeholders is crucial to the success of any new product or feature, but how does one engage team members who aren’t under their purview. The challenge becomes much harder when the company grows quickly from 30 to 300 people. In this lecture we will try to analyze a few behaviors which can help in such a situation

Collaboration with internal stakeholders is crucial to the success of any new product or feature, but how does one engage team members who aren’t under their purview. The challenge becomes much harder when the company grows quickly from 30 to 300 people. In this lecture we will try to analyze a few behaviors which can help in such a situation. 

 

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    Joe Aston got the kind of book launch every first time author dreams of - massive amounts of free publicity
    online, in newspapers and on TV and radio. 

    And it was all thanks to Anthony Albanese's ill-informed attack on Aston over what
    was written in his book, The Chairman's Lounge -
    The Inside Story of how Qantas sold us out.

    Despite the resultant terrible publicity - which has led to him
    being called 'upgrade Albo' - and calls for an inquiry, Aston told Daily Mail Australia his book is 'not a hit job on Anthony Albanese'.


    Aston insisted he's 'not trying to get a scalp', but
    reiterated that the Prime Minister 'had a direct line to Alan Joyce'.



    The book claims Mr Albanese got 22 upgrades from economy on Qantas flights by personally requesting them from the
    airline's then CEO Mr Joyce - which the Prime Minister has categorically denied.


    According to unnamed Qantas 'insiders', 11 of the 22 flights Mr Albanese got upgrades for
    were 'privately funded' and included overseas trips to
    Rome, London, Los Angeles and Honolulu. 

    But instead of addressing the claim, Mr Albanese chose to shoot the messenger and, in turn, shot himself in the foot. 

    He said Aston was using the accusations to sell books and said
    he was hiding his employment history. 

    'I don't see declarations that he's a former Liberal
    Party staffer… I don't see declarations he's a former Qantas
    employee,' the Prime Minister said. 

    But before the book even gets to the contents page there
    is a photo of Aston that refers to him as the then-Qantas corporate communications senior adviser. 




    Joe Aston (pictured) got the kind of book launch every first time author dreams of - massive amounts of free publicity
    online, in newspapers and on TV and radio





    Anthony Albanese (right) is pictured with his fiance Jodie Haydon (left) and then Qantas CEO Alan Joyce
    on March 31, 2023 in Sydney, Australia

    And the first chapter of the book reveals that he worked for
    then-Liberal MP Bruce Baird, who held the southern Sydney seat of Cook before Scott
    Morrison. 

    'My professional history is not a secret or not disclosed, it's in the first line of the first page of
    the book,' Aston said on Tuesday night, just before his
    book launch. 

    Though he was grateful for the free publicity Mr
    Albanese's response gave the book, Aston was still 'staggered' at the untrue claims about him the Prime Minister made. 

    'He's under enormous pressure and I know, I've seen this many times with public figures
    and leaders who struggle to see their own part in it, the terrible
    circumstances that they create,' he said.



    Read More

    Extravagant Qantas perk Anthony Albanese FAILED to declare is revealed...
    after two days of denials


    Asked if Mr Albanese had been poorly advised in his attack,
    Aston, who is a former Australian Financial Review columnist,
    wonders if the Prime Minister 'even listens to advice at this point'.


    'All he's doing is talking around the issue and he's blaming me and he's blaming other MP's for also taking upgrades (on Qantas flights).


    'He's avoiding the only thing that he can't talk about, which
    is, did you ask Qantas for confirmed upgrades on your private holidays when you were
    the Transport Minister? The answer is "yes" and he's desperately trying to avoid
    saying it.'

    Smelling blood, Opposition leader Peter Dutton said the Prime Minister should refer himself to the anti-corruption commission over the flight upgrades.



    Coming on top of Mr Albanese's tone deaf purchase of a $4.3million clifftop mansion while so many people are struggling to pay
    their mortgage or rent, the latest blow to his credibility has led
    to calls for him to resign.

    Aston refuses to be drawn on this, though. 

    'I never expected this (part of the book) to even this part to get this far.
    I really am shocked at how it's blown up.




    Prime Minister Anthony Albanese is pictured with the then Qantas CEO Alan Joyce





    Anthony Albanese is pictured on August 14, 2023 as Qantas unveiled its Yes23 livery in support of a Yes vote in the Indigenous Voice to Parliament
    referendum 





    Among the movers and shakers at Joe Aston's book launch in the ritzy Hemmesphere club in Sydney was Tabcorp director David
    Gallop (pictured)





    Paul Barry (pictured in blue shirt), the
    host of the ABC's Media Watch show, was also at the launch

    'So to the extent that it has, I would say ... anyone who reads the book will learn that this book is not a hit job on Anthony Albanese.
    This book is about Qantas. 

    'Anthony Albanese is an example of how Qantas influences politicians on both sides of the
    aisle, Labor, Liberal, National, you name it.
    They've been doing it for more than a generation.

    'They're the best influence peddler in Australia.
    I'm not here trying to get a scalp. That's not what this book is about and
    it never was.'

    But the conversation Daily Mail Australia had with Aston mirrors the conversations being had across Australia
    and eventually winds up back on Mr Albanese. 

    'Even I've underestimated how fed up the public is with the
    freebie mindset of politicians,' he said.












    Guests at Joe Aston's book launch on Tuesday night are pictured pointing for emphasis or to someone they recognise





    There was no shortage of free alcohol (pictured) available at the launch of Joe Aston's
    book 





    Joe Aston is pictured in the exclusive Hemmesphere club in Sydney, where
    his book The Chairman's Lounge was launched

    'And unfortunately for Albanese, he's been in politics a long
    time and that kind of behaviour is quite normalised to
    him, is what I've seen. 

    'I mean, he loves the free concert tickets and sitting at the front row of the Australian Open Tennis. 

    'I went to the Australian Open Tennis as a journalist almost every year
    for 12 years and he was the only Prime Minister (I saw there).


    'Those tickets are worth thousands of dollars to sit in the front
    row of the International Grand Slam. He's the first Prime Minister who I've ever seen do that.


    'That to me is a sign that he doesn't quite get what it looks like to others when he's on the gravy train. And I think (the claims in the book
    are) just another example of that.'

    In Australian politics it's regular practise for
    an MP's travel to be booked in economy, then someone in their
    office phones the airline and asks if their flight can be upgraded. 

    The difference with the Prime Minister is that 'he had a very direct line to Alan Joyce,' Aston said.



    'The other thing is there's a difference between an upgrade
    where it's in the booking and if the seat's empty when the flight closes, you'll get upgraded.



    'This is different. This is a confirmed upgrade where the ticket is converted and
    you are guaranteed. You're not going to the airport crossing your fingers going "Geez, I hope there is a spare seat".




    'You're guaranteed. You turn up knowing you're getting a seat and
    the only person at Qantas who can issue those
    types of upgrades is the CEO. No other executive can do
    that.

    'So it is beyond question that Alan joints authorised these upgrades
    (for Anthony Albanese).'

    Aston enjoyed many upgrades to the pointy end of planes during his time as a travel journalist, and understands the attraction for politicians to get
    up there. 

    'These things are tempting and it's human nature too.
    Once you've experienced the front of the plane, it's very hard to
    go back.

    'For politicians, they run around with all these staff and they've got chauffeured cars and they fly in business, but they
    don't get paid like CEOs ...

    'They're not in a situation where they can afford to go flying around in the front
    of the plane on personal travel. 

    'A normal person would say "Therefore I won't (fly business class). But (for politicians) it's a culture of entitlement.'

    Aston is careful to point out that most people would say politicians are 'very well paid compared to the average worker'.

    But that doesn't stop some MPs from desperately seeking a free ride, whether it's a flight upgrade, concert tickets or the executive box at sporting events. 


    Late on Wednesday night, a spokeswoman Mr Albanese said 'The Prime Minister did not ever call Alan Joyce seeking an upgrade'.

    'All travel has been appropriately declared and is a matter of public record.'

    Daily Mail Australia has contacted Qantas for comment.  

    The Chairman's Lounge - The Inside Story of how Qantas sold us out, by Joe Aston, is available now in bookshops and from online retailers

    WHAT IS THE QANTAS CHAIRMAN'S LOUNGE?

    The Qantas Chairman's Lounge is an invitation-only club approved by the company chairman, with the guest list a closely-guarded secret.

    It has been dubbed 'the most exclusive club in the country' and comes with a distinct black card.

    Members include senior-ranking MPs such as ministers, state premiers and the Prime Minister, leaders of major unions and sporting groups, Qantas ambassadors, selected A-list celebrities, major corporate figures and high-profile media personalities.

    The clubs can be found in Sydney, Melbourne, Canberra, Brisbane, Perth and Adelaide airports but are not signposted - you have to know where to look.

    Inside you will find expensive wood and brass furnishings, wool carpet and marble flooring, all bathed in natural light. 

    Members enjoy fine à la carte dining with a complimentary premium array of beers, spirits and Australian wines. Wine bottles are often given as departing gifts.

    Facilities may also include spas, showers and an assortment of books and magazines.

    Members may bring in two guests at a time. 

    Lounge attendants personally alert you when your flight is ready to board, and your personal preferences are logged for each flight. 

    Membership also entitles you to first-class facilities at Qantas partner airlines.

    Source: Executive Traveller



    Anthony Albanese

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